what to do when huawei laptop screen is black

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If your Huawei laptop screen is black and you’re unable to see anything on it, there are a few troubleshooting steps you can take to try to resolve the issue. Here’s a guide to help you get your Huawei laptop working again:

1. Check the Power Supply

  • Ensure the laptop is powered on: Make sure the laptop is turned on. If the laptop is not responding, try pressing the power button for a few seconds to see if it turns on.
  • Check the battery and charging: If the laptop has a removable battery, take it out and then put it back in. If you’re unsure, plug the laptop into a charger, and check if the charging light turns on.
    • If the battery is low or drained, it may cause the screen to stay black. Allow it to charge for a while and try again.

2. Perform a Hard Reset

A hard reset can help if the laptop isn’t turning on correctly.

  • Step 1: Disconnect any external devices (USBs, HDMI cables, etc.).
  • Step 2: Hold the power button down for 10–15 seconds.
  • Step 3: After releasing the button, press it again to turn the laptop back on.

3. Check the Screen Brightness

Sometimes the screen might be working, but the brightness might be too low to see.

  • Try adjusting the screen brightness by pressing the brightness up key (usually F2 or Fn + F2) to increase the brightness.

4. Connect to an External Monitor

To check if the issue is with the screen itself:

  • Step 1: Connect the laptop to an external monitor or TV using an HDMI cable.
  • Step 2: If the external monitor shows the laptop’s display, the issue may be with the built-in laptop screen. If there’s no display on the external monitor, the issue may be with the laptop’s internal hardware (such as the motherboard or graphics card).

5. Reboot into Safe Mode

Sometimes, the issue can be caused by a software problem. To check if it’s a software issue, try booting into Safe Mode:

  • Step 1: Turn off the laptop.
  • Step 2: Turn the laptop back on and immediately start pressing F8 or Shift + F8 (depending on the model).
  • Step 3: From the options menu, choose Safe Mode and see if the screen starts working.

6. Check for a Display Issue (Function Key)

It’s possible that the screen has been accidentally switched to an external display. On many laptops, you can toggle the display mode with the Fn + F7 or Fn + F8 keys.

  • Try pressing those keys to cycle between laptop screen and external monitor modes.

7. Try a System Restore (If you can access it)

If you can get the laptop to start but it still shows a black screen, you might need to restore your system.

  • Step 1: Press F8 when the laptop starts to go to the Advanced Boot Options.
  • Step 2: Select System Restore and follow the on-screen instructions to restore your system to an earlier point when the screen was working.

8. Check for Hardware Issues

If none of the above works, there could be an underlying hardware issue with the display, motherboard, or graphics card. Common causes include:

  • A broken display or damaged cable connection.
  • Issues with the laptop’s GPU or motherboard.

In this case, it’s best to contact Huawei support or visit a certified repair center for professional assistance.

9. Check for Overheating

Overheating can sometimes cause a laptop screen to go black as a safety measure.

  • Make sure the laptop isn’t overheating. If it feels very hot, let it cool down for a while, then try turning it on again.

10. BIOS Reset (Advanced Option)

If you’re familiar with BIOS settings, you can try resetting the BIOS:

  • Step 1: Turn off your laptop.
  • Step 2: Turn it back on and immediately press F2 (or the BIOS key specific to your model).
  • Step 3: In the BIOS, select Restore Defaults or Reset to Default Settings.
  • Step 4: Save and exit BIOS, then try booting your laptop again.

Conclusion:

If your Huawei laptop screen is black, start by checking the basics like power and brightness, and then move on to more advanced steps such as trying an external monitor, performing a hard reset, or booting in Safe Mode. If the issue persists after these steps, it could indicate a more serious hardware problem, in which case you should contact Huawei support or visit a repair center.

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